FAQs

 

How long will Shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

How long can the camera record on a full charge?

The ProXtreme Mini Cam can record continuously for 4.5 hours on a full charge, and up to 15 hours depending on the model and settings.

Does the camera work in low light or at night?

Yes, it features infrared night vision with 4 built-in infrared lights, allowing clear recordings even in complete darkness.

Can I record while charging the camera?

Absolutely. The camera supports recording while charging, making it perfect for long sessions or 24/7 home security use.

What size memory card is supported?

The camera supports memory cards up to 128GB. You can purchase it with 16GB, 32GB, or 64GB options, or use your own.

How is the camera mounted or worn?

The camera comes with a built-in clip for attaching to your shirt, jacket, or bag, and includes a lanyard for wearing around your neck. It also has a magnetic back for attaching to metal surfaces.

Is the video quality really 4K?

Yes! The ProXtreme Mini Cam offers true 4K ultra HD video resolution in supported models, ensuring crisp, detailed footage for both day and night recording.